Support
Shipping & Delivery
We are committed to getting your luxury fragrances to you safely and swiftly. Here’s everything you need to know about our shipping process.
We Ship Exclusively via USPS
Every order includes a tracking number sent to your email once shipped. Fragrance decants are packaged in USPS-compliant sealed vials inside padded mailers.
01
Order Placed
Confirmation emailed instantly.
24hr
Processing
Packed within 1–2 business days.
Shipped
USPS tracking number emailed.
Delivered
To your door, anywhere in the US.
Delivery Estimates
| Service | Delivery | Tracking | Cost |
|---|---|---|---|
| USPS First Class Mail | 3–5 business days | Included | $2.99 |
| USPS Priority Mail | 2–3 business days | Included | $4.99 |
| USPS Priority Express | 1–2 business days | Included | $18.99 |
| Free Shipping (orders $59+) | 3–5 business days | Included | FREE |
Additional Shipping Notes
Free Shipping Eligibility
- Spend $59 or more to qualify for FREE Standard U.S. Shipping
- Minimum is calculated after discounts, coupon codes, or gift wrapping
Orders under $59
- Start at $5.99 for U.S. shipping
Standard U.S. Shipping
- Delivery: 3–8 business days
- Cost: $5.99
- Carrier: Usually USPS
- Note: Delivery time is estimated, not guaranteed
Standard U.S. Insured Shipping
- Delivery: 2–8 business days
- Cost: $7.89
- Includes insurance for lost/damaged/stolen orders
- Replacement provided if issues occur (conditions apply)
Express U.S. Shipping
- Delivery: 2–3 business days (guaranteed)
- Cost: starts at $11.99
- May increase based on weight and location
- Processing time: up to 1 business day
- Excludes weekends and PO boxes
- Delivery time starts after USPS accepts package
Important Notes
- We ship to all 50 US states + Puerto Rico and APO/FPO addresses.
- Orders placed by 12pm EST Mon–Fri typically ship same day.
- Damaged or lost orders: contact us within 72 hours for replacement or refund. (N.B. - We only replace manufacturer's bottle)
- International shipping not currently available.